Section 1. Short title
This Act may be cited as the Military Care, Access, Reporting, and Evaluation Act or the Military CARE Act.
(a) Digital system for access assistance
Not later than 18 months after the date of the enactment of this Act, the Secretary of Defense shall establish a digital system under which—
(1) a covered beneficiary who receives health care at a military medical treatment facility may electronically—
(A) file a complaint relating to access to care at such military medical treatment facility; and
(B) view the status of such complaint at any time, including the status of any interim or final action taken to address the complaint;
(2) any complaint filed under paragraph (1)(A) shall be promptly transmitted to an appropriate patient advocate of the Department of Defense; and
(3) complaints filed under paragraph (1)(A) with respect to a military medical treatment facility may be automatically aggregated and submitted to the Director of the Defense Health Agency on a quarterly basis.
(1) Submission
Not later than March 1 of each year following the establishment of the system under subsection (a), the Secretary of Defense shall submit to the Committees on Armed Services of the House of Representatives and the Senate a report on the total number of complaints filed under such system.
(2) Elements
Each report under paragraph (1) shall include, for each military medical treatment facility with respect to which a complaint was filed under the system under subsection (a), the following:
(A) An identification of the most common access to care complaints filed by covered beneficiaries with respect to such facility.
(B) A comparison of the number of complaints so filed regarding access to specialty care versus access to primary care.
(C) A comparison of the number of complaints so filed regarding access to pediatric versus non-pediatric care.
(D) A comparison of the number of complaints so filed regarding administrative hurdles to access versus other access issues.
(E) A summary of steps taken at such facility to reduce access to care complaints by covered beneficiaries.
(c) Covered beneficiary defined
In this section, the term covered beneficiary means an individual enrolled in a health care plan under the TRICARE program and eligible to receive care at a military medical treatment facility.