Section 1. Short title
This Act may be cited as the 9-8-8 Call Center Improvement Act.
Section 2. Regional and local lifeline call center program
Part B of title V of the Public Health Service Act (42 U.S.C. 290bb et seq.) is amended by inserting after section 520E–4 (42 U.S.C. 290bb-36d) the following:
(a) In general
The Secretary shall award grants to new or existing crisis call centers serving regional or local areas to—
(1) purchase or upgrade call center technology;
(2) provide for training of call center staff;
(3) improve call center operations; and
(4) provide for hiring of call center staff.